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Hydrangea Flowers

 Frequently Asked Questions 

PROPERTY E-FLYER FAQS:

Q: Do you e-blast Vendor Flyers or Recruiting Flyers?

  • No, we only e-blast Real Estate Property Flyers to our agent database. We are more than happy to create vendor & recruiting flyers, but you will be responsible for printing them on your own or sending them out to your own CRM or contact list. 

Q: What is your order process?

  • For Property Email Flyers

    • Click the "Our Services" Tab at the top of the page and select "E-Flyers".

    • Place your flyer order, by clicking "Add to Cart" under the option of your choosing. 

    • Submit your payment info and add coupon codes (if applicable) at Checkout

    • Once you submit your payment, you will immediately receive an email from us regarding your order. (from flyers@fraserflyers.com) It will include a button to our Property Details Form. 

    • Complete the form and we will get started on creating your flyer!

    • We send you a preview for review from flyers@fraserflyers.com (you may need to check your spam the first time you order

    • Once approved, we will schedule your flyer to be emailed to our entire database of agents in the MLS area you selected.

  • For Multiple Listing Plans

    • Select the plan you want to subscribe to. 

    • Create an account or Login

    • Once your order is placed, you will receive an email with Onboarding instructions.

    • Our first step once we receive your Subscriber Info Form (in the onboarding email), is to create your design templates. Once you approve these templates, we will walk you through the process of submitting your flyer requests.

    • You must submit a flyer request in order for us to create a flyer for you. We do not know when you have a new listing unless you request it through our Flyers - Member Dashboard.

    • Once you approve your flyers, we will add them to our weekly e-blast schedule. We will update weekly as needed and continue to send until sold or your plan expires. 

 

Q: Should I order a single flyer or get a subscription?

  • Every agent has unique needs, we'd love to have a no-pressure conversation with you to determine what the most cost effective service is for you. Please contact us if you need help: 469-694-8660 (call/text) or flyers@fraserflyers.com

 

Q: How will I know when my e-flyer is sent out?

  • When you submit your property information, there is space to enter your preferred email date. Once we create your flyer, we will send you a preview to review and approve. Once approved, we will confirm your preferred send date.

 

Q: Do I get a copy of my e-flyer? / Why didn’t I get a copy of my flyer?

  • Yes! You should receive the email just like everyone else. If you did not receive a copy, check your spam folder. Some email servers flag it as suspicious since the email says it is coming FROM you TO you. Make sure you are signed up for our Agent Mailing list.

 

Q: Can you send a copy to my client?

  • Yes! You can either forward the email when it comes through or send them the PDF we provide once it's approved.

Q: I’m an active agent but I don’t receive your email flyers?

  • At the top of our E-Flyer Page, there’s an area to add your name and email to our mailing list. There’s also a hyperlink at the bottom of the flyers to subscribe. 

Social Media FAQS:

Q: I subscribed to a plan, now what?

  • You should receive an email with 2-3 minutes after checking out. If you don't see it, check your spam. It includes instructions on your next steps.

Q: I am a Social + Auto Plan Member and want to request a Property Post on my social media. What do I do?

  • Go to our Social + Auto Members Dashboard and click the "Property Posts" button. 

Printable Marketing FAQS:

Q: I want to order postcards and have them printed and mailed out. What is the process?

  • Select the postcard design you want and checkout. Look for an email from us shortly after with a Postcard Details form button. In addition to questions about customizing your design, there will also be a place that asks about your interest in print/mail. Once we receive your form response, we will customize your design and send you a preview to approve. After you approve, we can send you a quote/invoice for the cost of print/mail depending on the amount of addresses you send us. Once the invoice is paid, we will send your design to our Print & Mail company. Your postcards should be delivered to your addresses within 5-7 business days. You will also receive a complimentary copy in the mail. 

Need more help? Schedule a Consult to speak to a member of our Team.

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